When we talk about communication

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Define the objectives to achieve in order Without a doubt, the first thing you have to do is set out the objectives you want to achieve at a business level and do them in order. And don't forget this! A construction of a project-client relationship does not depend on an exclusive customer service department, despite the redundancy. Let's see, let's explain... Imagine that you have a company, with a good idea, you have the necessary resources to start and project, and you decided to create a department in charge of serving your clients either remotely or in a physical branch.

“Customer service” is not synonymous with “customer loyalty” . That is an Bahamas WhatsApp Number important part of the process, it is true, but it does not mean that it is the only thing to work on in this aspect. In fact, building relationships with customers is a matter of marketing strategies . And this may be the reason why you have not managed to gain loyalty with your audience. What is a customer loyalty strategy? This concept is also known as relationship marketing , and it is nothing more than a branch of marketing dedicated exclusively to optimizing, building loyalty, and building strong relationships with your customers.





No, it's not about simply replying to a DM with good spelling and education! Be careful, we are not saying that this is wrong by any means, quite the opposite, not doing it assures you the opposite, you will send it directly to your competition and possibly forever. So, how is such a relationship marketing strategy built? Let's break this down into sections to make it much clearer to understand. Communicate with your clients When we talk about communication, we refer to all possible areas. Communication is: Keep your clients , prospects or consumers informed about your product or services. Constantly update your status .