The consumer knows that their favorite brands understand their taste and reward him. Their loyalty : for example of respondents purchased loyalty points and or gifts from their favorite stores in . Respondents visited the brand’s social profiles for promotional reasons . Additionally on multiple devices the shopping experience and smartphones in particular will become increasingly important in the coming years . Respondents in these numbers require flexible and optimized technology to deliver the same multi device shopping experience on a tablet or mobile phone. Another important characteristic of the online consumer is that it is permanently connected.
Availability and expertise are needed to stay connected. Online stores are always ru Best budget GPS tracker price in Bangladesh nning which means he wants brands to be ready to interact with him at all levels social media email phone calls and how businesses should respond in the face of this situation . The report analyzes businesses in the industry . How businesses should respond to new demands from buyers according to the study they must make progress on a model called total retail which allows them to ensure profits at all levels of the company in this sense enterprises and enterprises should take certain measures.
Among them it is recommended to take the following measures to adjust the organizational structure to focus on customers. In order to adapt to the needs of new online customers the structure must change from a multichannel focus shifts to a focus on customers themselves according to the latest edition of the pwc global ceo survey supply industry ceos plan to make organizational changes in the coming months to focus on customers this will require changes in senior management including roles such as chief customer officers who are experienced in customer management and can focus on the demand chain through marketing strategy social media or customer service .
發表於 2024-4-4 16:30:34
